“A good product will keep your customer satisfied, it’s the service that makes him happy.”

The customer service training course, we bridge both extremes of the spectrum with everything in between. We start with “What is a customer and end with NPS (Net promoter score).”

We are not going to waste your time by telling you why customer service is important. If your business has customers you need us. ”Nothing helps your business like a happy customer does.”

Some of the topics:

  • Basics of customer service
  • Customer satisfaction
  • Soft Skills basics
  • Customer life cycle
  • Net Promoter score